FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard delivery usually takes 5-7 business days. Delivery time depends on product and destination.
Returns and Refunds
How do I return a product?
How do I return a product?
For detailed return procedures, please refer to the Returns ＆ Refunds Policy at the bottom
How long will it take to receive my refund?
How long will it take to receive my refund?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.